The client's senior relationship manager tailors our strengths through a disciplined yet flexible process designed specifically for family offices.
Realizing that our role varies with each family office, we employ this proprietary process to understand and address each family's distinct needs. Whether drawing upon a specific service, or a breadth of capabilities, families benefit from access to our best thinking, resources, and advice.
- DISCOVERY AND INSIGHTS
We draw on extensive experience in asking the right questions to understand the details of each family office, including its mission, office structure, technology needs, investment objectives, account structure and credit needs. This information is the solid foundation for developing a strategic, comprehensive plan.
- ANALYSIS AND COLLABORATION
Working closely with our clients, we analyze all structures and entities, thoroughly exploring family wealth, philanthropic, legal and estate issues; investment and credit structures; tax issues and strategies; and asset allocation plans.
- PLANNING AND COORDINATION
Guided by the results of our analysis, we determine an optimal approach, identifying the specific roles and responsibilities of each participating party. We detail and confirm all plans – including specific strategies, service and communication standards, and conversion specifics.
- RESOURCE ALIGNMENT
We organize all the necessary resources, including human, investment, and technological. We enable client access to technology tools and confirm report parameters. We communicate client-specific investment requirements with chosen investment managers. We also prepare fiduciary and credit arrangements.
- IMPLEMENTATION
In implementing the plan, we establish accounts, convert assets, and execute investment, financial, and family wealth strategies. We provide training on the use of technology reporting tools for family office staff and advisors. Lastly, we monitor every aspect of the conversion, providing reports and final conversion reconciliation data as needed.
- RELATIONSHIP MANAGEMENT
We remain proactive in our client relationships through ongoing communication and regularly scheduled meetings. We also continually measure and assess our performance against the family office mission and strategy. As needs evolve or opportunities emerge, we introduce new ideas where appropriate, maintaining the intent of the family office while leveraging our best ideas to the client's advantage.
